Your Tasker sees the price that you pay, as well as the exact hourly rate they will earn.įor example, if you pay £100, £70 goes to your Tasker. The hourly rate you see is inclusive of the payment for your Tasker and the 30% TaskRabbit service fee. When you post a task, you choose a Tasker based on their skills, reviews and hourly rate.
VAT charges will be shown on your invoice (see below) after the task has been completed. VAT registered businesses have the option to add their VAT numbers in the My Account section and will not be charged VAT. The 5% Trust and Safety Fee (charged on top of the Task cost) The TaskRabbit Service Fees (which are 30% of the cost of the Task when booking a new Tasker, or 15% of the fee when booking a repeat Tasker, charged within the Task cost) The following TaskRabbit fees are subject to VAT: This will reveal a drop down menu where you can cancel your task. To cancel, on the web please visit your online dashboard and select the small circle with three dots inside the task window. Taskers are often booked far in advance so if your Tasker is no longer available you may need to cancel your task and rebook. Taskers have the ability to set a new appointment time once it has been agreed upon by both Client and Tasker.
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If you don't know how to contact your Tasker, please click here. To reschedule, you will want to communicate with your Tasker directly. Reach out to your Tasker in the chat thread as soon as possible and see if they can work with you on finding a new appointment time. If circumstances have changed and you no longer need your task completed, you have the option to cancel or reschedule your task before it is completed. Instructions on cancelling a task can be found here. If after chatting you decide this Tasker isn't the best fit for your task, you can always cancel the task. What if the Tasker I hired is not right for the job? This communication process will be exactly the same for tasks posted to Quick Assign: after an available Tasker assigns him or herself to the job, your chat thread will be live enabling you to confirm any details. If you're hiring a Tasker directly, we recommend taking some time to check their profile, read reviews left by other Clients, and look over their hourly rates to determine the best match for your task. Once you have hired a Tasker, you will be able to send them a message or call them directly through the easy-to-use chat feature. Can I speak with a Tasker before I hire them?įor privacy reasons, our system requires that a task be posted in order to converse with a Tasker, but you will always have the opportunity to talk to your Tasker before any work is completed! Please know that Taskers are not permitted to bring a friend to a task all Taskers must be verified and background checked in order for the TaskRabbit Guarantee to remain valid. You cannot request two Taskers with the same task invitation. This ensures that every invoice is allocated properly to each Tasker's personal account.įor example, if you need two people to help you move across town, please hire the two separate Taskers on their own. If you would like more than one Tasker for a task, you do need to submit a new request for each additional hire. Since all Taskers are independent contractors, each task invitation is assigned to only one individual Tasker. Can I hire more than one Tasker for a task?
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Our Taskers come from a wide variety of backgrounds, including young professionals, stay-at-home parents, retirees, students and others who want to help their neighbors while earning some extra money. Taskers go through an extensive vetting process before they can join our community, including an identity verification and in-person orientation session.
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